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Welcome to Kinson Road Medical Centre

Kinson Road Medical Centre is run by Dr Andrew Brewer, supported by seven associate GPs (Dr Philip Doust, Dr Laura Hamilton-Grey, Dr Emma McFarland, Dr Jo Shepherd, Dr Andrea Siggers and Dr Neeta Somani, Dr Robert Whitmey) and has approximately 11,000 patients. Our main surgery is at 440 Kinson Road and our branch surgery is in West Howe. We pride ourselves on being a very friendly practice and aim to provide a high standard of medical care to all our patients as well as a range of services to meet their needs.

When you join the practice, you will be registered with a named GP within the practice but you will be able to see any of the doctors, subject to their availability. If you wish to know which doctor you are registered with please just contact reception, this is also usually shown on any letters we send to you. You may attend either surgery. When making an appointment, just let the receptionist know who you would prefer to see and at which surgery. The receptionists will do their best to accommodate your preferences but, if your preferred doctor is away or his/her surgery is full, you will be offered an appointment with one of the other doctors or the triage nurse. We offer a range of appointments including same-day (this may take the form of a telephone consultation with either a GP or triage nurse and save you having to come to surgery) and advance booking.



Dear Patients – just to remind you the refurbishment work has started on our waiting room today (Thursday 18th July).  There is very limited car parking and access to the building is via the back door.  Please post your medication requests through the letterbox as the prescriptions ‘window’ is not available during this time.  We have limited services at the Kinson site during this time.  As previously advised we are utilising our branch site at West Howe Clinic so any available appointments will be offered at that site as a priority.  We are sorry for any inconvenience and thank you for your understanding during this time.  Kinson Road Medical Centre



Our Patient Satisfaction Questionnaire is live for the month July. Please click on the link to participate. Thanks in advance. https://www.mysurgeryoffice.co.uk/psurvey.aspx?p=344425&a=J81045


Opening Hours

 See the appointments page for full details of our opening and consulting times.

 


Care Quality Commission (CQC)

Dear Patients

We are delighted to confirm that following our inspection in January 2018 by the Care Quality Commission Kinson Road Medical Centre has once again been rated ‘GOOD’ in all quality areas checked by the inspectors.  We are delighted with the outcome and want to thank our hardworking staff and patients who participated in the inspection, and continue to support us every day.

A copy of the report can be read by clicking the link below

FULL REPORT

To get this recognition by our regulator encourages us to continue to improve and provide quality services.  Thank you again for your ongoing support.

Kinson Road Medical Centre


Patient surveys

Thank you to all our patients who took the time to give us feedback on our practice during July 2016. The results have generally been very positive and have included comments such as:

'Perfection deserves a perfect score.  This practice is what the NHS is all about, putting patients first, with skills and care and dignity.  All the staff are excellent from the time you sign in, the receptionists very polite and obliging.  The nurses are brilliant, and the doctors very caring and spend time in answering your health queries.  One feels a lot better when you walk out of the surgery.'

'All the staff are friendly.  The reception staff are happy to help and answer any questions.  Particular praise to Dr Doust.  Both my husband and I received excellent service from him.  The reception area is slightly dull but the staff make up for this with warmth and professionalism.  Highly recommend this surgery'

'The music while waiting has changed, it used to be drab now it's light and happy tuned.'

To view the results click on survey results.

The practice will be reviewing all comments and will put together an action plan. 

Why not take part in our Friends and Family survey? Just tick on the box below. The feedback from 291 patients in June showed that 218 were extremely likely to recommend our practice to friends and family, 52 were likely to, 3 neither likely nor unlikely, 4 was unlikely to, sadly 11 were extremely unlikely and 3 didn't know.


Repeat prescriptions

Please click here to to order repeat prescriptions

From 1st September 2019, to make processing of prescriptions more secure all prescriptions will be sent electronically to your nominated pharmacy.  Please advise us as soon as possible of your preferred pharmacy.


Patient Online Services

Patient Online Access is a facility for patients to make an appointment (routine and non-urgent), request their repeat medication and view their medical records online.  For information read the leaflet below.  Should you wish to apply for online services you need to complete the form and return it to the practice. You will then need to collect your registration details and provide some photo ID.

Online Services - Registration Form

Patient Online Access Information Leaflet

Log in to Online Services

Click below to do our Friends and Family test!

(Site updated 18/07/2019)
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