When We Are Closed

out of hours Out of Hours Care

 If you are unwell in the evening, overnight or at the weekend you can contact  111.

Calls to the NHS 111 service are free from both landlines and mobiles (although pay-as-you-go mobiles must have at least 1p credit).


Alternatively you can go to the Boscombe and Springbourne walk-in centre which is open from 0800-2000 Saturday and Sunday. The address is 66-68 Palmerston Road, Boscombe BH1 4JT.  Please contact the Centre on 01202 720 174 on weekends only before coming.


If you have a life threatening medical emergency please call 999.



Self Care

Keeping a well-stocked medicine cabinet will help you with many common illnesses.

prescriptionspurplePharmacy First

Pharmacists and their team can offer advice on how to get the most out of your medicines. They can also offer advice on common ailments such as coughs, colds, aches and pains and other health issues, such as healthy eating and giving up smoking. They can help you decide wither you need to see a doctor.

NHS 111

If you need medical help fast but it's not life threatening call NHS 111.  The service gives free expert health advice and reassurance. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

The lines are staffed by nurses and professional advisors, providing confidential advice and information at any time on:

  • what to do if you or a family member feels ill
  • particular health conditions
  • local health services (such as doctors, dentists or out of hours pharmacies) and
  • self-help or support organisations

NHS Walk-in Centre/Minor Injuries Unit

If you or someone in your family needs convenient fast access to advice or treatment for a minor injury or illness, go to an NHS Walk-in Centre or Minor Injuries Unit.

Accident & Emergency/999

If you are worried about the sudden onset of new symptoms or have suffered a serious injury or illness, then you should go to A&E or call 999 as soon as possible.

A&E departments are open 24 hours a day, 365 days a year. They are for emergencies only (i.e. a critical or life-threatening situation such as chest pain or suspected heart attack, head injury, severe loss of blood).

It is not for minor injuries or health problems nor an alternative to seeing your GP or for a `second opinion’ if you have already seen a GP.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website