We can accept prescription requests by email to email@example.com . However, it is recommended that you set up a SystmOnline Account for ordering your prescriptions.
Our repeat prescriptions are computerised and each time you receive your repeat prescription you will also receive a tear-off list of all your repeat medication.
To reorder your medication return this list either by post or by handing in to reception (or put in our repeat prescription box) the next time you require your repeat prescription. Please tick the items that you require. You can also order your medication via SystmOnline (click above link to log in). Signed prescriptions can be collected Monday - Friday between 0930 - 18.30.
We ask that you give us at least two working days to prepare your prescription (up to 3 days if changes/additions are requested). Requests made on Friday will normally be ready by Tuesday. If you require a prescription urgently, please let the receptionist know and we will do our best to get it ready for you. Repeat prescriptions can be posted to you if you enclose a stamped-addressed envelope with your request.
To prevent errors from occurring, telephone requests for repeat prescriptions are not accepted.
All prescriptions are sent electronically to your nominated pharmacy who will prepare your medication ready for collection. You will need to allow additional time for the chemist to collect and prepare your medication.. If you haven't nominated a pharmacy then it will be sent to Lloyds Pharmacy on Kinson Road. If you would like to change this then please let us know as soon as possible.
Your repeat prescriptions are regularly reviewed by the doctors, and you may be asked to attend for a review appointment with the doctor or nurse if you do not attend the surgery regularly.
The prescription telephone line is open from 1000 - 1600 from Monday to Friday for queries, we do not take telephone requests for repeat prescriptions.