Repeat Prescriptions

it is recommended that you set up a SystmOnline Account for ordering your prescriptions.

Our repeat prescriptions are computerised and each time you receive your repeat prescription you will also receive a tear-off list of all your repeat medication.

To re-order your medication return this list either by post or by handing in to reception (or put in our repeat prescription box) the next time you require your repeat prescription. Please tick the items that you require. You can also order your medication via SystmOnline (click above link to log in).  

To prevent errors from occurring, telephone requests for repeat prescriptions are not accepted.


We ask that you give us at least two working days to prepare your prescription (up to 3 days if changes/additions are requested). Requests made on Friday will normally be ready by Tuesday. If you require a prescription urgently, please let the receptionist know and we will do our best to get it ready for you.

All prescriptions are sent electronically to your nominated pharmacy who will prepare your medication ready for collection. You will need to allow additional time for the chemist to collect and prepare your medication..  If you haven't nominated a pharmacy then it will be sent to Lloyds Pharmacy on Kinson Road.  If you would like to change this then please let us know as soon as possible.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.